Healthcare is under pressure from every direction: rising demand, workforce shortages, tighter budgets, and patients who expect consumer-grade service. In this environment, the contact center is no longer just a call-handling function. It is the digital front door to care, a critical safety net for vulnerable patients and a powerful driver of operational performance.Healthcare contact center intelligence for turning every interaction into insight brings together data, analytics, automation, [...]

In today's fast-paced world, achieving optimal well-being has become more crucial than ever. Amidst the myriad of wellness practices available, yoga stands out as a holistic approach that harmonizes the mind, body, and spirit. But what exactly makes yoga such a powerful tool for enhancing well-being? Let's delve into the scientific underpinnings of yoga and how it can be leveraged to optimize one's overall health.Understanding the Connection Between Yoga and the Nervous SystemOne of the ke [...]